Terms of service
TERMS OF SERVICE
Last updated: December 28, 2025
Welcome to Petalbaby (petalbabyshop.com). By accessing or using our website and purchasing our products, you agree to these Terms of Service.
1. General Terms
By using our website, you confirm that:
- You are at least 18 years old or have parental consent
- You will provide accurate and complete information
- You will use our website for lawful purposes only
- You agree to comply with all applicable laws and regulations
2. Products & Pricing
- All products are subject to availability
- We reserve the right to limit quantities or discontinue products
- Prices are in USD and may change without notice
- We strive for accuracy but cannot guarantee all product descriptions or images are error-free
- If a pricing error occurs, we reserve the right to cancel or refuse orders
3. Orders & Payment
- All orders are subject to acceptance and availability
- Payment must be received before order processing
- We accept major credit cards and other payment methods as displayed at checkout
- You are responsible for providing accurate shipping information
- Order confirmation does not guarantee acceptance of your order
4. Shipping & Delivery
- Shipping times are estimates and not guaranteed
- We are not responsible for delays caused by shipping carriers
- Risk of loss passes to you upon delivery to the shipping carrier
- You are responsible for providing a safe delivery location
- See our Shipping Policy for detailed information
5. Returns & Refunds
- Returns must be requested within 30 days of delivery
- You must contact us at abdiabdissa@gmail.com before returning any items
- Items must be unused, unwashed, and in original packaging
- See our Refund Policy for complete details
- We reserve the right to refuse returns that don't meet our policy
6. Discount Codes & Promotions
- Discount codes are subject to terms and expiration dates
- Only one discount code per order unless otherwise stated
- We reserve the right to modify or cancel promotions at any time
- Discount codes cannot be applied to past purchases
7. Intellectual Property
- All content on our website (images, text, logos) is owned by Petal Baby
- You may not use, copy, or distribute our content without permission
- Product images are for illustration purposes and may differ slightly from actual items
8. Limitation of Liability
- Our products are intended for baby use under adult supervision
- We are not liable for misuse of products or failure to follow care instructions
- Our liability is limited to the purchase price of the product
- We are not responsible for indirect, incidental, or consequential damages
9. Product Safety
- Always supervise babies and children with our products
- Follow all care instructions and safety guidelines
- Discontinue use if products show signs of wear or damage
- Keep small parts away from children to prevent choking hazards
10. User Conduct
You agree not to:
- Use our website for fraudulent purposes
- Attempt to hack, disrupt, or compromise our website security
- Post harmful, offensive, or inappropriate content
- Violate any applicable laws or regulations
11. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
12. Modifications
We reserve the right to:
- Modify these Terms of Service at any time
- Update our website, products, or policies without notice
- Refuse service to anyone for any reason
Changes will be posted on this page with an updated date.
13. Governing Law
These Terms of Service are governed by the laws of the United States and the State of Minnesota, without regard to conflict of law provisions.
14. Dispute Resolution
Any disputes arising from these terms or your use of our website will be resolved through:
- Good faith negotiation first
- Binding arbitration if negotiation fails
- Small claims court for eligible claims
15. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
16. Contact Information
For questions about these Terms of Service, contact us at:
- phone number: 763-568-6891
- Website: petalbabyshop.com
By using our website and making a purchase, you acknowledge that you have read, understood, and agree to these Terms of Service.