About Petal Baby

Frequently Asked Questions

👶 Product Questions

Q: Are your products safe for newborns?
A: Yes! All our baby products are made from soft, breathable, 100% cotton materials that are gentle on newborn skin. Our layette sets are specifically designed for newborns 0-3 months.

Q: What sizes do you offer?
A: Our products are sized for:
• Newborn: 0-3 months
• Infant: 3-12 months
Each product page includes specific size details.

Q: Can I wash your products in the washing machine?
A: Yes! All our products are machine washable. We recommend washing in cold water and tumble drying on low for best results.

📦 Shipping & Delivery

Q: Do you offer free shipping?
A: Yes! We offer FREE shipping on all orders to the continental United States.

Q: How long does shipping take?
A: Standard delivery is 7-14 business days. You'll receive a tracking number once your order ships.

Q: Do you ship internationally?
A: Currently, we only ship within the United States.

🔄 Returns & Exchanges

Q: What is your return policy?
A: We offer a 30-day money-back guarantee! If you're not completely satisfied, you can return unused items in original packaging for a full refund. See our Return Policy for details.

Q: How do I start a return?
A: Contact us at our contact page with your order number, and we'll provide return instructions.

💝 Gift Orders

Q: Can I send this as a gift?
A: Absolutely! Our layette sets and gift bundles make perfect baby shower gifts. You can ship directly to the recipient and we'll include a gift receipt (no prices shown).

Q: Do you offer gift wrapping?
A: Many of our gift sets come in beautiful, gift-ready packaging!